Privacy Policy

1. Introduction

SC Analytics Zones LLC (“we,” “us,” or “Company”) operates the SC Analytics Zones data ingestion and analytics platform (“Service”) at scanalyticszones.app. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our Service. By using the Service, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

• Account information: When you register, we collect your name, email address, company name, and other contact details you provide.
• Uploaded files and data: We collect the supply chain data, files, and other content you submit to the Service for processing and analysis.
• Usage data: We automatically collect information about how you interact with the Service, including log data, IP address, browser type, pages or features accessed, and timestamps.
• Billing and payment information: Payment details are collected and processed by our third-party billing service provider and are not stored directly by us.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service;
• Process transactions and send related information, including confirmations and invoices;
• Respond to your comments, questions, and requests, and provide customer support;
• Send you technical notices, updates, and administrative messages;
• Monitor and analyze trends, usage, and activities in connection with the Service;
• Comply with applicable laws and legal obligations.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We share information with trusted third-party vendors who assist us in operating the Service, including our database and hosting provider and our billing processor, solely to the extent necessary for them to provide those services to us. These providers are contractually bound to protect your information and may not use it for their own purposes.
• Legal requirements: We may disclose information if required to do so by law or in response to valid legal process (such as a court order or government request).
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon request for account deletion, we will delete or anonymize your personal information within a reasonable time, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to restrict or object to its processing. To exercise these rights, please contact us at j.mayer@scanalyticszones.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page and, where required by law, by providing additional notice. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at j.mayer@scanalyticszones.com.